Zohar, D. Universitas Diponegoro: Semarang. Apabila kejadian tersebut dibiarkan, berdampak pada kuantitas dan kualitas praktikum. The contractors attempt to provide the product as drawn by the designer as efficiently as possible in order to maximize their profit. The concern in this paper is that too many people blindly accept the idea of TQM, but do not fully understand the depth of knowledge and level of commitment required to do it correctly.
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