журнал market leader форекс / FX Markets Asia

Журнал Market Leader Форекс

журнал market leader форекс

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FX Markets Asia

Rana Bhattacharjee

Portfolio manager

Alpha Quest

Rana Bhattacharjee is the Director and Senior Client Advisor at Alpha Quest Pte. Ltd., a licensed fund management company, regulated by the Monetary Authority of Singapore, providing wealth and portfolio management services to its clients.

Rana has an extensive experience of over 20 years in the wealth management industry and worked for Private Banks including Fortis, Standard Chartered Private Bank and CIC Banque Privee before setting up Alpha Quest with his partners. He focuses on allocation across all traditional and alternative asset classes to achieve the portfolio goals for his clients.

He is a CAIA, CFP, CMT and CFTe charterholder and has an MBA from the Indian Institute of Management Calcutta.

Abhishek Chaudhary

Portfolio manager

Millennium

Frances Cheung

Managing director and rates strategist

OCBC Bank

Frances joined OCBC Global Treasury in January , responsible for interest rates research. She has over 20 years of experience as an economist, rates and FX strategist. Prior to OCBC, she was Head of Asia
Macro Strategy with Westpac, Head of Rates Strategy Asia ex Japan with Societe Generale , and Head of Asian Rates Strategy with Credit Agricole.

Frances was named as No.1 of Best for Overall Interest Rate Research Analyst in Asiamoney Fixed Income Poll , and ; No.1 as Best Local Currency Analyst in FinanceAsia Fixed Income Research Poll and ; No.3 of Best for Overall FX Research Analyst in Asiamoney FX Poll and ; and No.1 as Best Analyst in FinanceAsia Fixed Income
Research Poll

She received her Master of Philosophy (Economics) and Bachelor of Social Science (Economics) degrees from the Chinese University of Hong Kong. She is also a CFA charterholder .

Min Wei Chew

Partner

Arcane Group

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Nirman Chhabra

Portfolio manager

Abiman Asset Management

Nirman is in-charge of financial portfolio management at Abiman Asset Management, a single family office located in Singapore. His responsibilities include asset allocation, security selection and risk management. He invests into single bonds, equities and commodities in a multi-asset context. His work is influenced by factor based investing and systematic approach to asset allocation and risk management. Prior to Abiman, he worked at Taurus Family office, a multi-family office. At Taurus, he advised and managed portfolios for high net-worth families in a multi-asset context. He also successfully managed an Emerging market credit fund which ranked in top 1% globally in terms of performance, among emerging market credit funds. Prior to Taurus, Nirman worked for Citi wealth management, within the fixed income department, advising clients on their fixed income investments. Nirman has graduated from Indian Institute of Technology Kharagpur (Masters in Business) and University of Mumbai (Computer Sc. Engineering).

Cora Chiu

Managing director, North Asia head of FX

HSBC Private Bank

Cora Chiu is a managing director in HSBC private bank and works as North Asia Head of Foreign Exchange and commodities advisory. She leads a team of advisors to deliver foreign exchange and precious metals advices, hedging solutions and execution for UHNW clients and global family offices.

Cora started as treasury advisor from corporate bank. After that, she moved onto investment bank and private bank to cover FX clients. Before she joined HSBC, she headed the APAC FX advisory in Citi Private Bank and Hong Kong FX advisory in UBS AG Private Bank.

Cora holds a Master degree of Financial Engineering from the University of Hong Kong For Bachelor degree, she graduated from the Unversity of Texas at Austin with three majors: actuanal science, economics and Japanese. She s a Chartered Financial Analyst (CFA), Financial Risk Manager (FRM) and Chartered Alternative Investment Analyst (CAIA). She is also a certified private wealth professional (CPWP) certified by the PWMA. In her career, she is aspirated to build the FX desk by combing technology, AI and big data management for more precise advisory, enhance dealing efficiency and increase markets trading volume.

Kevin Gin

Principal

Alpha Capital

Kevin focuses on valuation anomalies and believes in detailed research and analysis and works with a group of like minded professionals within his investment ecosystem that lead up to investment decisions. Kevin was a volunteer with CFAS - UIRC, an advisor to CFA Institute China-India strategy team and was a Board Member of CFA Singapore and Secretary. Kevin has spoken for CFAI across the region (Mumbai, Delhi, Kolkata, Pune, Chennai, Hyderabad, Shanghai, Shenzhen, Guangzhou, Singapore, Manila, Bangkok, HCMC, Hanoi) and has conducted lectures in Beijing Normal University, Zhongshan University-Lingnan College, National University of Singapore, HKUSpace and the Wealth Management Institute. Kevin is also a member of the Monetary Authority of Singapore - Commercial Affairs Department Panel of Experts on Securities Offenses and also serves as a senior advisor to GoDigitalediaGroup (a leading media company focused on intellectual property rights management. GDMG is transforming how music networks and brands, senior advisor to AlteredVerse (a Geo spatial spinoff building digital twins in the Metaverse), CIO to Smobler Labs (an Animoca and The Facebook investee company, focused on the Metaverse - builds, GameFi and Phygital), and founder of Being Human Capital.

Kevin brings with him more than 30 years of investment experience and was the Head of Greater China Property Research with Yuanta Securities (Hong Kong) with responsibilities ranging from research coverage and analysis, marketing, assisting in primary and secondary equity issues, PE and funds. Prior to Yuanta, Kevin was the SVP with Pacific Star Financial (a subsidiary of Pacific Star Group) and was engaged in fund creation, structuring, documentation, marketing, fund raising and investment. Kevin was also the Chief Operating Officer of CITIC Securities (formerly known as CITIC Frontier China Research), Managing Director of Matrix Venture Capital, Director of Matrix Venture Catalyst, Director of Kleinwort Benson Securities Asia, Head of Regional Property and Singapore Country research. Prior to his senior management appointments, Kevin was a regional special situations analyst with Barclays de Zoette Wedd, a quantitative analyst with BZW Australia (both part of Credit Suisse), Assistant Manager (FX) with Chase Manhattan Bank Singapore and a Japanese equity salesman with Nikko Merchant Bank Singapore.

Kevin graduated with an MBA from New York Stern School of Business/Australian Graduate School of Management in and a Bachelor of Engineering (Civil, Hon's) from the University of Melbourne in Kevin was awarded the Australian Post Graduate Scholarship Award and an AGSM scholarship and was conferred the Chartered Financial Analyst charter in

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Stefanie Holtze‑Jen

Chief investment officer

Deutsche International Private Bank

Dmitry Ilyaev

Global head of spot and eFX trading

Commerzbank AG

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Mitul Kotecha

Head of FX and emerging market macro strategy Asia

Barclays

Based out of Singapore, Mitul Kotecha was a TD Securities Senior Emerging Markets Strategist with a wealth of experience. His career as a strategist and economist extends over 25 years and across offices in London, Hong Kong, and Singapore. Prior to joining TD Securities, Mitul held the position of Head of FX and Rates Strategy for Asia-Pacific at Barclays, and prior to that, served as Head of Global FX Strategy and Head of Asia Research at Credit Agricole CIB.

Mitul has developed strong client relationships across the region focusing on Asian macro strategy and global emerging markets. His coverage of financial products spans bonds, interest rates, equities, and foreign exchange. Mitul has been highly ranked in various FX research and forecasting polls including FX Week, Bloomberg, Reuters, and Asiamoney.

He is a frequent speaker at various economic and financial global conferences, is regularly consulted by the media for views on markets and economies, has given a TEDX talk, and authored the book “Chronology Of A Crisis.” Mitul has appeared on business channels such as CNBC and Bloomberg TV and is regularly quoted in the Financial Times, Wall Street Journal, Reuters, Bloomberg, Associated Press, and Dow Jones.

Mitul holds a Masters of Science Degree in Economics and Finance from the University of Warwick and an Honours Degree in Economics.

 

Angelina Kwan

Chief executive

Stratford Finance

Angelina is Senior Advisor to IMC Asia Pacific, a leading global market making and proprietary trading firm. She has previously held Senior Management and Directorate positions with international digital asset exchanges, HKEX, Cantor Fitzgerald, the SFC, and other global financial services companies. She is also the Managing Director of Stratford Finance Limited, a consulting company focused on dealing with regulatory and operational issues in the financial services and digital assets sectors and advises brokerages, fund managers, and technology providers.

Angelina is currently the Chair of The Women’s Foundation and serves on a number of Hong Kong Government appointed Boards and charities, including the New Business Committee of the Financial Services Development Council, Hong Kong Securities and Investment Institute, the Ebenezer School for the Blind, the University of Wollongong and is an Honorary Adjunct Professor of the Hong Kong Polytechnic University, School of Accounting and Finance. Angelina is a Certified Public Accountant in the United States, Hong Kong, Australia, and New Zealand and is a graduate of the University of Southern California. Her MBA is from Pepperdine University, LLB from HKU/Manchester Metropolitan University, and LLM from Harvard Law School.

Hugo Lui

President and chief executive

Alpha Bright Asset Management

Mr. Lui is the chief executive of Alpha Bright Asset Management Company Limited, an asset management advisory licensed corporation under Type 4 (Advising in Securities) and Type 9 (Asset Management) Regulated Activity licensure issued by the Securities and Futures Commission in Hong Kong. He is responsible for the daily management and investment strategies of the firm. He represented the firm as part of the Hong Kong delegation to showcase investment technology at the Asian Financial Forum in Hong Kong.

Hugo previously was employed at the Citigroup Global Headquarters. He performed analysis regarding stock shares, and Index option valuation, and managed Citibank's global technology transformation projects of the Equity Management system. Prior to joining Citi, Hugo worked in the CFO Office of the Dreyfus Mutual Funds that was part of the Global Asset Management Department at the Bank of New York Mellon Financial Corporation in New York. In addition, he worked for the Bank of America Merrill Lynch Wall Street office. Previously, he created a digital analysis portal for US investors in Exchange Traded Funds (ETFs) and market analysis. He has experience in investment, investment technology and digital transformation for over 15 years.

In New York and in Hong Kong, entrepreneurs and young professionals alike came to him for investing advice. But he often couldn’t recommend the services he used because the minimums and fees were too high — especially for students. He saw a need to democratize access to sophisticated investment products. And he decided to do something about it. And so he realized software could make investing easier and better for more people. So he created the fintech investment platform eunic-brussels.eu!

Hugo was educated in the United States. He attended the University of Chicago in Chicago USA and graduated with a Bachelor Degree in Policy and Business Economics. Additionally, he completed his Master degree in International Economics at the University of Chicago. 

John Luk

Head of FX, linear and emerging markets trading

Credit Agricole CIB

John Luk is Head of FX Linear & Emerging Markets Trading for Credit Agricole CIB Hong Kong. He is responsible for the banks’ EM Asia FX & Rates franchise and G10 FX franchise in Hong Kong.

Mr. Luk has spent the past 14 years trading Asia FX and Rates products in CACIB. Prior to this, he was an Asia FX trader in Standard Chartered Bank.

Mr. Luk holds a Bachelor of Science in Economics and Finance from the University of Hong Kong and Masters of Science in Investment Management from the Hong Kong University of Science and Technology.

Sanjay Mathur

Chief economist, Southeast Asia and India

ANZ

Sanjay Mathur joined ANZ as the Chief Economist for South East Asia and India in Prior to joining, Sanjay was the Head of Economics Research (Asia ex-Japan) where he led research teams across economics, foreign exchange, rates and credit. Prior to this he held senior economic roles at Barclays and UBS.


Sanjay has an undergraduate degree in Economics from the University of Delhi and a Masters in Economics and Finance from the University of Rochester, New York

Carney Mak

Head of fintech investment

FXHB Asset Management

Carney leads the investment and portfolio management activities related to fintech, cryptocurrency ventures capital portfolio at FXHB Asset Management,. He has also played his part at the Wealth Management Institute (WMI), founded by Temasek & GIC to provides first-class educational sessions and consultation for family office that would like to venture into crypto-related investments/portfolios.

Prior to these roles, he held regional and leadership positions in banking, payments and fintech firms.

As a strong advocate for fintech and cryptocurrency since , Carney played his part in the early community building for associations in Singapore. He was part of the subcommittee at (ACCESS) Association of Crypto Currency Enterprise and Startups Singapore, a member at (SFA) Singapore Fintech Association, and (BAS) Blockchain Association Singapore. Carney has join the evaluation panel for Monetary Authority of Singapore (MAS) FSTI Proof-of-Concept Grant in , the scheme aims to provides funding support for the experimentation, development and dissemination of nascent innovative technologies in the financial services sector and also serve as an Industry Advisor for Alibaba Cloud – Singapore Innovation Accelerator.

Carney's insights on cryptocurrencies, Web , metaverse, NFTs and payments have been featured on several newswires and radio station such as Bloomberg, MoneyFM, Coinlive and Forkast News. Apart from speaking at international events, Carney also volunteers as a guest/adjunct lecturer at local polytechnics & universities. He will be joining the adjunct faculty team at Singapore Management University (SMU) for their Academic Calendar /

Carney is on the advisory board for several cryptocurrency, blockchain and fintech projects, assisting their go-to market strategy.

Ashvin Murthy

Founder and chief investment officer

AVM Capital

Ashvin Murthy is the Founder and Chief Investment Officer of AVM Capital. He launched the AVM Global Opportunity Fund in , a macro investment strategy with an established track record of delivering consistent returns through the economic cycle. The fund received the accolade of Best Performing Macro fund in by the Hedge Fund Journal, and also came in top when they looked at returns over 2, 3 and 5 years.

Ashvin began his career in finance in the Fixed Income division at UBS. He was involved in trading complex derivatives across the Fixed Income spectrum, a journey that involved working in 4 different teams across Singapore, London and Zurich. He then moved to Hong Kong to lead the FX Options Team at Natixis. This breadth of experience in financial markets enabled Ashvin to develop a proprietary strategy that delivers robust and steady returns through different economic regimes.

Ashvin was awarded a scholarship by the Singapore Public Service Commission to study Engineering in France. He graduated with a Diplome d’Ingenieur (Master of Science in Engineering) from Ecole Centrale Paris and received the Bourse d’Excellence Eiffel from the Ministry of Foreign Affairs in France. Ashvin then went on to obtain a Master of Science in Financial Engineering from Columbia University in

Eric SayWei Neo

Director

Medway Investments

Eric SayWei Neo is a leader with heart full of passion and true to his calling but through it all, remained steadfast. With over 23 years of experience across Capital Markets, Entrepreneurship, Intrapreneurship, FinTech, Family Office and VUCA environment, Eric has been a passionate business developer and technologist, inspired by new innovations. This vision has helped Eric to drive innovation and integration to build new longer term growth engines, and shaped more connected, efficient and effective operations. Through his beliefs in advocacy, servant leadership and stewardship, he was awarded Executive of the Year, Financial Services at SBR Management Excellence Awards

Eric has been fortunate to have had the opportunity to share this philosophy and mindset on a wider scale, thanks to his positions on various boards and committees, notably:

  • Neo & Partners Global - FinTech certified company by Singapore FinTech Association;
  • RF International Holdings - investment management company;
  • RF Fund Management - Monetary Authority of Singapore (MAS) registered fund management company;
  • Alta Exchange (former President) - MAS Capital Markets Services Licensee and Recognised Market Operator;
  • Medway Investments - single-family office investment management company;
  • Global Blockchain Business Council Ambassador of Singapore;
  • iConnections Advisory Board;
  • FX Markets Asia Advisory Board; and
  • SAFRA National Service Association Investment Committee.

Eric contributes actively to the public domain. He is a member of various leadership networks, notably:

  • Singapore Financial Leaders Network - initiative by MAS;
  • Singapore Leaders Network - supported by Singapore Economic Development Board (EDB);
  • Global-Asia Family Office Circle - supported by EDB and MAS; and
  • Young Business Leaders Network - initiative by Singapore Business Federation.

Eric also serves in his continued National Service (NS) capacity with rank of Major as the ALT S3 at a Infantry Brigade in the Singapore Armed Forces (SAF). In recognition of his Command and Leadership, he was awarded SAF Long Service and Good Conduct Medal.
Prior to becoming an Entrepreneur and an Intrapreneur, Eric was part of APAC Senior Leadership in BT Group, UOB Kay Hian, CMC Markets, RTS Realtime Systems and FlexTrade Systems.
Eric's commitment to lifelong learning is inspiring. Recently, he has earned a Doctor of Business Administration from European International University-Paris, completed the 6th Asian Financial Leaders Programme by MAS, and graduated from Goh Keng Swee Command and Staff College in the 20th Command and Staff Course (NS).

Sim Yew Ng

Head of wealth and investment solutions and portfolio manager

Azimut Investment Management Singapore

Sim Yew Ng is the Head of Wealth and Investment Solutions and Portfolio Manager of Azimut Investment Management Singapore. He leads the wealth, investment solutions and business development functions. In his portfolio management role, he manages the Global Diversified Fund and discretionary/ advisory portfolios and insurance mandates for clients.

Gareth Nicholson

Chief investment officer and head of discretionary portfolio management, international wealth management

Nomura

Gareth Nicholson joined Nomura in July as Chief Investment Officer and Head of Discretionary Portfolio Management for International Wealth Management. He is based in Singapore.

Gareth works closely with Nomura’s Global Markets and Investment Banking businesses to expand the firm’s product offerings and spearhead a streamlined, solutions-driven coverage effort for high-net-worth clients, external asset managers and family offices. With a strong institutional investment background, he creates and manages DPM strategies for fixed income, equity and multi-asset portfolios, while providing risk management support.

Gareth has over 16 years of experience in financial markets. Prior to Nomura, he was Head of Fixed Income DPM at Bank of Singapore, where he was also a member of its investment committee. Before that, he was with Aberdeen Standard Investments for almost 10 years as a fixed income trader and an Asian credit portfolio manager. He began working in finance in as a derivatives specialist with Deutsche Asset Management after an early career as a mathematics teacher.

Gareth holds a BSc in Financial Mathematics from the University of Johannesburg. He was born and raised in East London, South Africa.

Valina Liarokapis

Managing director and head of rates and FX linear trading, Apac

Natixis

Leo Tay

Head of FX and rates trading

ING Bank

Leo Tay is Managing Director and Head of FX, Rates, and Derivatives Trading in ING Bank NV, based in Singapore. He manages a diverse and inclusive trading team across Asia, and is also responsible for eTrading and digital asset initiatives. In a broader capacity he is the Lead of Sustainability FM Products, championing the integration of ESG principles into financial market offerings. Leo holds an MSc In Financial Mathematics from the Technische Universitat Kaiserslautern, Germany and BS/BA from the Ateneo de Manila University, Philippines.

Christopher Torrington

Global head of eFX trading

Nomura

Christopher joined Nomura in as Global Head of eFX Trading, overseeing the trading, quant and technology teams behind Nomura’s electronic FX business, based in Singapore. He is helping to drive Nomura’s aggressive growth plans for the breadth of its electronic offering.

He has been working in the eFX space since its infancy in , spending time in London and Singapore with industry leaders Barclays, Deutsche Bank and Citi. Prior to joining Nomura his focus had been on building electronic businesses in largely voice traded products like NDFs and restricted currencies.

Christopher holds a MA from the University of Cambridge, where he read mathematics.

Gordon Tsui

Managing director and head of fixed income

Ping An of China Asset Management (Hong Kong)

Gordon Tsui is a seasoned bond fund manager with more than two decades of financial market experience. He previously led the fixed income team at Taikang Asset Management (Hong Kong) and managed the USD bond portfolio of Taikang Insurance Group Inc. Prior to this role, Gordon was Deputy Chief Investment Officer of Hang Seng Investment Management and Lead Fund Manager of Hang Seng RMB Bond Fund, which won the “Best in Class” award in for “RMB Bond” category in Hong Kong by Bloomberg Businessweek. Gordon obtained first class honours degree in Economics from the LSE on Sir Edward Youde Scholarship awarded by Hong Kong SAR Government. He stationed in New York as Representative of Hong Kong Monetary Authority between and

We start the year with a customer base of , client and a new ambassador - Polish UFC Champion Joanna Jędrzejczyk. In the following months, our team of ambassadors is growing by more stars from the world of sports, including Conor McGregor, Iker Casillas and Jiri Prochazka. At the end of the year, our client base reaches , investors.

We obtain a DFSA (Dubai Financial Services Authority) license and open an office in Dubai. We also receive an FSCA (Financial Sector Conduct Authirity) license that allows us to start operating in South Africa.

The legendary football coach Jose Mourinho becomes our brand ambassador. We also introduce a groundbreaking 0% commission offer for investing in Stocks and ETFs in certain branches.

We become one of the leading brokers on the European and South American market. XTB already has 12 offices spread all over the world. The IT department developing new technologies continues to grow - it now employs people. Our customer service works 24 hours 5 days a week, and XTB Group offers over financial instruments.

We extend our offer in several European branches, adding real stocks and ETFs in most branches We sign more than 20, contracts a year.

The first non-Europen offices are established - in Chile and Belize.

xStation 5 - a new, faster and more reliable version of our investing platform is developed. Hollywood actor, Mads Mikkelsen, becomes the ambassador of our brand. During this time XTB also becomes a company listed on the Warsaw Stock Exchange.

We put more and more emphasis on the development of our proprietary technologies - our IT department grows to 75 people.

The first version of xStation comes out for mobile devices.

We create our first original trading platform - xStation 3. It is one of the first steps to make XTB independent from external trading software providers. This year, we also open our first office in Cyprus.

We open X Financial Solutions (currently known as X Open Hub), which provides services for the institutional clients.

The company consantly grows - we open more than 10, accounts a year, and the number of employees increases to over

We become the official sponsor of the McLaren Mercedes team - the XTB logo appears on Formula 1 cars. We also open two more foreign offices - in the UK and Turkey.

We start rebranding; X-Trade Brokers turns into XTB Online Trading. Our research department is also established during this period.

We consistently continue our foreign expansion by opening foreign branches in Slovakia, Spain, Romania and Germany.

We open our first foreign XTB branch in Czech Republic. We also become member of WSE. The company is still growing - we already employ 45 people. This year, an IT department is also established with only two employees at the beginning.

We organise first edition of the X-Trade Forex Cup - an investing competition, which will be held regularly for the next few years. Main prizes included car and even 1 million EUR.

We receive a KNF license for providing brokerage services. Our company is constantly growing and employs 11 people now. We also receive a "Best Broker in Europe" reward from the Money Markets Journal.

We change our name to X-Trade Brokers and adapt to new legal regulations in Poland.

X-Trade is established.

The Forex Mindset: The Skills and Winning Attitude You Need for More Profitable Forex Trading


Jared Martinez traded the forex market for a decade through the s and '90s before he discovered that successful trading requires 10 percent skill and 90 percent emotional intelligence. He founded the Market Traders Institute on that underlying principle, and now MTI is the most established leader in forex education worldwide.

Jared is known as "FXCHIEF" in the industry, and now, in The Forex Mindset, he shares his secrets with you.

Leadership experts and corporate executives are just waking up to what the FXCHIEF has known for more than 15 years--emotional intelligence matters. With The Forex Mindset, you get up close and personal with greed and fear, the two leading forces in the market. Everyone gets in for greed, but without a healthy understanding of fear, you may be in for one of the worst journeys of your life. This performance-oriented guidebook features a potent synthesis of psychology and strategy that will exponentially increase your ability to acquire wealth as a trader.

Even veteran traders with bulletproof trading strategies are doomed to fail if they don't know themselves. The Forex Mindset prepares you to be a successful trader by helping you identify your unique psychological strengths and weaknesses and how you naturally behave in times of financial crisis. With a newfound understanding of yourself, you can use this book to map out your own path to wealth by:

  • Delving into human nature and market behavior
  • Learning how to improve your emotional intelligence
  • Doing what top traders do to control their emotions in trades and in times of crisis
  • Implementing authoritative strategies for effective thinking in a state of fear

If you want to make a living from trading forex, apply the lessons in The Forex Mindset and you're already 90 percent there!

Word List - Market Leader 3rd Edition - Pre-Intermediate

to become widely available or known about


• adjective (adj.) Headwords for adjectives followed How often will the magazine appear?
by information in square brackets, e.g. [only before a
noun] and [not before a noun}, show any restrictions on argument n. [C] 1 If you have an argument with someone,
where they can be used. you shout or say angry things to them because you do
• noun (n.) The codes [C) and [U] show whether a noun, or not agree with them.
a particular sense of a noun, is countable (an agenda, What would you do if you saw two colleagues having an
two agendas) o r uncountable (awareness, branding) . argument?
Note that some nouns in the examples are used as part 2 the reasons that you give to show that something is
of a noun phrase. right or wrong
I want to hear all the arguments for and against the
• verb (v.) The forms of irregular verbs are given after
offer before we make a decision.
the headword. The codes [I] (intransitive) and [T]
(transitive) show whether a verb, or a particular sense arrange v. to make plans so that something can happen
of a verb, has or does not have an object. Phrasal verbs I arranged a meeting with the fin ance department to
(phr. v.) are shown after the verb they are related to discuss the project.
where applicable.
attendance n. [U] when you go to a meeting, school,
church, etc.
accident n. [C) If something happens by accident, no one She was warned about her poor attendance and time·
planned it or expected it to happen. keeping.
Most of the best ideas are discovered by accident.
attractive adj. If something is attractive, people want
achieve v. to succeed in doing or getting something to see it, go to it or have it.
you want There could be attractive investment opportunities
The jacket could achieve its sales target with a new over the next five years.
marketing approach.
available adj. I f something is available, you can buy it,
advertising n. [U] th e business of advertising things on use it or have it.
television, in newspapers, etc. The collar is available in many different styles and fabrics.
I'll explain how we can communicate with people through
our advertising and promotion. balance n. [C] singular when you give the right amount
of attention to two different things, rather than giving
advice n. [U] when you suggest what someone should do too much attention to one of them
What advice would you give to someone starting their What is a good work-life balance for you?
own business in your country?
behave v. to do or say things in a particular way
agency n. [C) a business that arranges services for people Behave as though nothing has happened.
An advertising agency is a business which advises
companies on advertising and makes ads. behaviour n. [U]Your behaviour is the way that you act or do
things.
agree v. to have the same opinion as someone else Certain standards of behaviour are expected at work.
I agreed with her that we need to change our
marketing strategy. behind prep., adv. responsible for something that has
happened
aim n. [C) something that you want to do o r get Thomas Geissler is the German businessman behind
What are the aims of the new magazine? the machines.

ambitious adj. determined to be successful or powerful best-selling adj. bought by many people
Luke is ambitious and does not want to be a sales Nestle makes many of the world's best-selling food
assistant all his life. products.

appeal n. [C]the quality of something that makes you bill n. [C] a list of things that you have bought o r that
like it or want it someone has done for you, showing how much you
Create an event with universal appeal to a potentially have to pay for them
highly diverse audience. Ask for the bill.

appeal v. If something appeals to you, you like it. body language n. [U] changes in your body position and
It needs to appeal to people living and working movements that show what you are feeling or thinking
in cities, as well as to outdoor enthusiasts. Pay attention to the other side's body language.

Scanned for Agus Suwanto


GLOSSARY

bonus n. {C) money that is added to someone's usual pay commission n. [C) money that a person or organisation is
We are willing to reward staff with attractive paid when they sell something
performance-based bonuses. The average sales executive expects to earn between
£k, including bonuses and commission, in their
boost v. to increase the value or amount of something first year of work.
The badge boosts sales ofthe product.
communication n. [U} when people talk to each other o r give
brand n. [C) a product that a particular company makes each other information using letters, telephones, etc.
Its brand is well known in japan and in the United States. Communication was better in Geraldine's company
than Ruby's.
break n. {C) I f you take a break, you stop what you are doing
for a short time in order to rest o r eat. company n. {C) an organisation that makes o r sells things
Some people take a career break to do something Would you prefer to work for several different companies?
adventurous.
competition n. [C) a situation in which people or
budget n. {C) an amount of money that is available, or a organisations compete with each other
careful plan of how to spend an amount of money There is very strong competition in the US
If you had an unlimited budget, what would be included advertising industry.
in your dream corporate-hospitality package?
competitive adj. determined to be more successful than
bully v. to frighten o r threaten to hurt someone who is other people
smaller or weaker than you We are a highly competitive business.
What would you do ifyou saw a colleague bullying
another colleague? confidence n. [U] belief in your ability to do things well
This confidence in his products is typical ofMr Kashio.
bureaucracy n. {U] an official system that annoys and
confuses people because it has too many rules confident adj. sure that you can do something well
The government is making a renewed effort to reduce You must sound and appear confident.
bureaucracy.
conflict n. [C) a disagreement or fighting
call n. {C) a telephone conversation How good are you at managing conflict?
Would you like me to give him a call first?
consider v. to think about something carefully, especially
campaign n. {C} a number of things that people do in order before deciding what to do
to get a particular result, especially people in business The business owner has additional pressures to consider.
or government
Tell your partner about a marketing campaign that consumer n. [C) someone who buys things o r uses a
impressed you. service that a company provides
Dina Conti manufactures and distributes ice cream
career n. {C) a job or profession that you do for a long to consumers in the state of California.
time, especially one in which you can move to a higher
position contact n. [C) someone whose name or e-mail address
Do you have a career plan? Where do you want to be is stored on your phone, computer, etc.
in 10 years' time? Do you have any contacts in ?

carry out phr. v. to do something that has been planned contract n. [C) a formal written agreement between two
and organised, or that someone has told you to do people, companies, etc.
I think we should carry out a survey. We'll sign the contract now.

cashflow n. {U] the movement of money coming into a cover v. to include something
business as income and going out as wages, materials, etc. Good, I think we've covered everything.
Increased production and strong demand have had a
credit n. [U] a system in which you receive things and pay for
positive effect on our cashflow.
them later
catch v. to not hear o r understand what someone says We'll give you 90 days ' credit.
Sorry, I didn't catch that.
customer n. [C} someone who buys things from a shop o r
CEO n. {C} Chief Executive Officer: the person with the most company
authority in a large company The customer database does not produce reliable results.
It has set up a special committee to look for a new CEO.
deadline n. [C) a date or time by which you must
client n. {C) someone who pays a person or organisation finish something
for a service or advice What deadlines do you have to meet in your daily life?
The job involves dealing with clients and their needs.
deal v. If you deal with a problem, you do something to
comment v. to give your opinion about someone or something make sure the problem no longer exists.
Could I just comment on that? How would you deal with these problems?

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GlOSSARY

delegate v. to give part of your power or work to someone facilities n. [C) (plural) rooms, equipment or services that are
in a lower position than you available in a place
Delegate to a deputy as often as possible. The sports centre has great facilities.

deliver v. to take something such as a letter or a package fall n. [C) singular when a n amount or level becomes
to a place less or lower
We could possibly deliver by late August. A recent fall in profits has disappointed the
management.
demand n. [U} If there is a demand for something, people
want to buy it. favou r n. [C) be in favour of to support a plan or idea
These products are made to satisfy consumer demand. Personally, I'm in favour ofjune.

design v. to be made for a particular type of person or a feature n. [C) an important or interesting part of something
particular purpose Will the magazine have any special design features?
It's designed to be used with any type of material.
feel v. to have an opinion about something, based on your
discount n. [C) a lower price than usual feelings
We must not offer any further discounts. How do you feel about this?

discrimination n. [Uj unfair treatment of someone because figure n. [C) a n u m ber that shows an amount
of the group they belong to According to new figures, checks on Facebook and
There's a Jot of European legislation now around the areas Twitter are now as important in the job-selection
of sex discrimination. process as a CV or interview.

dish n. [C) food cooked or prepared in a particular way finance n. [Uj activities connected with the spending or
It's a vegetarian dish. saving of large amounts of money
What is the key difference between people who work
distribute v. to give something to each person or organisation in finance and those who work in research?
It produces 1 5 flavours, which it distributes mainly to
supermarkets and company-owned stores. finance v. to provide money for something
The winner(s) will receive $20 million to finance and
dominate v. to be the most important or most noticeable develop their project.
person or thing
The professional photography market is dominated finish v. to come to the end of doing or making something
by Canon and Nikon. Ifyou'll just Jet me finish

download n. [C) something that you download from the flexible adj. able to change or be changed easily
Internet, for example software, a computer game The secret is to be flexible - although this often takes a Jot
or a song of courage.
It isn't available as a download.
flexitime n. [U] a system in which people work a particular
electronics n. [U] the process of making electronic number of hours, but can change the times at which they
equipment, such as computers or televisions, or the start and finish
study of this The company is changing to flexitime.
problems for the japanese consumer electronics industry
focus v. to give all or most of your attention to a particular thing
employer n. [C}Your employer is a person or company To be a good manager you need to focus on tasks, not
that pays you to work for them. people.
Employer-employee relations at John Lewis are
completely different. forecast n. [C) a description of what is likely to happen
A sales forecast is how much a company thinks it will
exchange rate n. [C) the value of the money of one country sell in a period.
when you change it for the money of another country
The last six months have seen a slight improvement in the fortune n. [C) a lot of money
exchange rate. In banking, you can make a fortune with the big bonuses
and retire at
expand v. to become bigger
Dina Conti has expanded rapidly in recent years. found v. to start a n organisation
Anita Roddick founded The Body Shop.
expect v. to think that something will happen
We are expecting to sell more televisions, food and drink. GOP n. [C) singular Gross Domestic Product: the total value of
all goods and services produced in a country, in one year,
face v. If you face a bad situation or problem, you have to except for income received from abroad
accept it or deal with it. The GOP has grown by %.
It is facing strong competition from other charter
airlines. get v. to bring someone or something
Can I get you a drink?

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GLOSSARY

go over phr. v. repeat something i n order to explain it o r in inflation n. [U] a continuing increase in prices
order to make sure it is correct The government has reduced the inflation rate to 2%.
Let's go over the main points again.
influence v. to change how someone or something
grow v. to get bigger in size or amount develops, behaves o r thinks
We are changing, growing and doing well at a difficult Which of the four Ps influenced your decision to buy?
time for the industry.
innovative adj. An innovative idea or way of doing something
growth n. [U]when something gets bigger o r develops is new, different and better than those that existed before.
Now its growth is slowing down. A competition is held each year to find the most
innovative new consumer products.
high-performance adj. cars, computers, etc. that are able to
go faster, do more work, etc. than normal ones interest rate n. [C) the percentage amount cha rged by a
Ferrari make high-performance sports cars. bank, etc. when you borrow money, or paid to you by a
bank when you keep money in an account there
high-tech adj. High-tech equipment is very modern and uses As soon as interest rates rise, the economy will slow down.
the most advanced electronic parts.
IBM manufactures high-tech computer products. interrupt v. to say something at the same time as someone
else is speaking
hold v. to have a meeting, party, election, etc. Sorry to interrupt, but
We normally hold our sales conference in Mumbai.
inventor n. [C) someone who thinks of or makes something
hold on phr.v. to tell someone to wait or stop doing something completely new
Hold on a minute. The inventor plans to build a global network.
hope v. to want something to happen investment n. {C, U]when you put money i n a bank or buy
Coca-Cola is hoping to more than double its number something in order to get more money back later
of bottling plants in China. Gold is a safe investment at a time offinancial instability.
hospitality n. [U] when you behave in a friendly way towards invite v. to ask someone to go somewhere, or to do
visitors and make them feel welcome something with you
What corporate-hospitality event would you like to Ruby and Geraldine were both invited to a meeting.
be invited to?
involved adj. If you are involved in an activity or event, you
human resources n. [U] in a company, the department that take part in it.
deals with employing, training and helping people Why should managers get involved as soon as conflict
In , Mukherjee, the Head of Human Resources, develops?
recruited 70, people.
issue n. {C) an important subject o r problem that
ignore v. to know that someone or something is there, but to people discuss
deliberately not do anything to show that you know Focus on the issues, not on personalities.
If managers ignore unacceptable behaviour, problems
will get worse. key adj. very important and necessary
Here are some key facts about our company.
image n. [C) singular the way that someone o r something
seems to the public kind n. [C) a type of person or thing
How does entertaining affect a company's image? It's a kind ofseafood.

impatient adj. Someone who is impatient becomes angry kind adj. Someone who is kind cares about other
because they have to wait. people and treats them well.
He gets very angry if people are late - he is very impatient. It's very kind of you, but another time perhaps.

impression n. [C) the feeling you have about something or labour force n. [C) singular all the people who
someone because of the way they seem work for a company or in a country
You want to make a good impression on them. The Netherlands took action to get the unemployed back
into the labour force.
improve v. to make something better
Decide what the company must do to improve the launch v. to make a new product available
sales of the Wincote XWS. The collar will be launched in new fashion collections.

in advance adv. before a particular time or event starts link n. {C) a relationship or connection between different
You need to make your reservation days in advance. situations, events or people
There appears to be a link between stress levels and GOP.
income n. {C) money that you receive, for example
from your job look after phr. v. to do things to make sure that someone or
The company would be targeting consumers with average something is safe and well
disposable income of Rmbs,ooo a month. Who's going to look after our guests tonight?

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GLOSSARY

manufacture v. to make large quantities of goods, using multinational n. [C) a large company that has offices,
machines factories, etc. in many different countries
Multinationals which manufacture in developing countries Employees in large multinationals have excellent career
help the world economy. opportunities if they are willing to travel.

manufacturer n. [C) a company that makes large quantities multinational adj. A multinational company has factories,
of goods, using machines offices and business activities in many different countries.
Boeing is a well-known aircraft manufacturer. GFDC is a multinational company based in Dubai.

manufacturing n. [U] the process or business of producing need n. [C] something that is necessary
goods in factories These products are made to meet a need.
Would you like to work in manufacturing?
negotiate v. to discuss something in order to reach an
market v. to try to persuade people to buy something by agreement
advertising it They are currently negotiating an important contract with
If you want to market a product successfully, you need to an agency.
get the marketing mix right.
occasion n. [C] an important event or ceremony
marketing n. [U] the job of deciding how to advertise and We're getting together next week for a special family
sell a product occasion.
There are three candidates for the position ofSales and
Marketing Director. offer n. [C) when you say that you will do something for
someone or give them something if they want it
meet v. If something meets someone's standards or needs, Never be the first to make an offer.
it is good enough.
I've always met my sales targets. offer v. to say that you will do something for someone if
they want you to
meeting n. [C) an organised event where people discuss It's very kind of you to offer.
something. You organise, arrange or call a meeting. Then
you have or hold it somewhere. You cancel a meeting if opening n. [C) when the public can start using a new place
you decide not to have it We attended the opening of a new store.
Managers should attend all meetings.
opportunity n. [C] If you have an opportunity to do
memorable adj. very good and likely to be remembered something, you get a chance to do it.
Make sure the event is memorable. He never failed to take advantage of an opportunity.

message n. [C) a piece of information that you send or give order n. [C] something that a customer asks a company to
to another person make or send them
Can I leave a message, please? Place an order today.

mind v. You say this to politely ask if you can do something. organic adj. Organic food is grown or produced without
Do you mind if I take one of these maps? using artificial chemicals.
Organic products are overpriced and often not as good as
mission n. [C) the purpose or the most important aim of an the alternatives.
organisation
I'll tell you about our mission statement. This describes outlet n. [C] a shop, company o r organisation through which
what we're all about, why we're in business. products are sold
Which sales outlets does Wan want to target?
mix n. [C) singular al l the different people or things that are
in a place participant n. [C] someone who is involved in an activity
The product mix in smaller cities will be chosen so that with other people
the entry price for consumers would be 1 5 per cent less Participants arrive on Thursday evening.
than in Adidas's existing shops in larger cities.
participate v. to do an activity with other people
model n. [C) one type of car or machine that a company makes They feel they have no control over their work and they
The company sells four models of bicycle. don't participate in decisions.

monitor v. to watch or measure something carefully for a percentage n. [C] an amount that is part of a larger amount,
period of time to see how it changes expressed as part of a total which is
She said we needed to monitor sickness levels more closely. What percentage of your income do you spend on
transport?
move on phr.v. to start talking about a new subject in a
discussion perform v. If something o r someone performs well, they
Let's move on now. work well. If they perform badly, they work badly.
The company has been performing badly.

perform v. to do a job or a piece of work


Some ofthe operations are performed by robots.


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GLOSSARY

place n. {C] a particular area or town, or a particular quit v. to leave a place or job permanently
building, shop, restaurant, etc. I thought about quitting my job.
The conference will take place in July.
range v. to be between two limits
pollution n. {U] harmful chemicals and waste, and the Prices range from US$1, upwards.
damage they cause to the environment
Pollution is a big problem here. range n. {C] a number of different things that are a ll the
same type of thing
potential n. {U] natural qualities which could make someone The product range includes cars, vans and trucks.
very successful in the future
The jacket was considered to have great sales potential. reasonable adj. a reasonable amount or number is not too
much or too big
prefer v. to like one thing or person more than another That's very reasonable, don't you think?
Read the two theories and say which you prefer.
receipt n. when someone receives something
prepare v. to make something ready, so that it can be used We need payment on receipt of the goods.
We prepared a budget with details ofthe various costs
involved. recommend v. to tell someone that something is good or
enjoyable
presentation n. {C] an event at which someone explains Can you recommend anyone?
an idea to a group of people
After all the presentations, discuss which product is redundant adj. to stop employing someone because there is
the most exciting and innovative. not enough work for them any more
It is very likely that Diano Bishop may soon be asked by
pressure n. [C] when something makes you feel anxious or head office to make one consultant redundant, in order to
unhappy, for example because you have too much to do cut costs.
Do you like working under pressure?
refund n. {C] money that is given back to you in a shop,
pretend v. to behave in a particular way in order to make restaurant, etc., for example because you are not
people believe something is true, although it is not satisfied with what you bought
They are often sick or pretend they are sick and take In order to get a full refund, customers must send back
days off work. goods in the original packaging.

privatise v. If a government privatises an organisation that it relaunch n. {C] a new effort to sell a product that is already
owns, it sells it. on sale
Many companies in the UK have been privatised. The management decided to relaunch the product and
change their approach to marketing it.
product n. {C] something that is made and sold by a
company remind v. to make someone remember something that they
A rep's job is selling products or services. must do
Ask someone (e.g. your PA) to remind you.
profile n. [C] a short description that gives important details
about a person, a group of people or a place report v. to tell people about something that has happened
What is a typical consumer profile for the brand? It was reported that he turned down a $2 billion offer from
Yahoo.
profit n. {C] If you make a profit when you sell something,
you get more money for it than you spent on it. report n. {C] something that gives facts about a situation
The money a company makes after taking away its costs or event
and tax is its net profit. I wrote a report for the board of directors.

profit margin n. [C] the difference between the cost of respond v. to answer
producing something a n d the price at which you sell it A good manager should respond to employees' concerns
Our profit margin is low. promptly.

profitable adj. producing a profit response n. {C] a reply or reaction to something


Which idea do you think will be the most profitable? On the other hand, some products are developed in
response to customer research.
qualification n. {C] an official examination that you have
passed, which shows what level of education you have result v. to happen because of something
reached or what training you have had It results in an increase in sales and profit.
Study for extra qualifications in your free time.
retirement n. {U] the time when or after you stop working at
quality n. {C] something that a person or thing has as part of the end of your working life
their character o r nature, especially something good You should plan your retirement from an early age.
Talk about the good or bad qualities of managers/bosses
you have had. return v. to give o r send something back to someone
We will return your money if you are not happy.


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GLOSSARY

rise n. [C) an increase slight adj. small and not very important
The boss has just given her a pay rise. The last six months have seen a slight improvement.

rival n. [C) a person or group that you compete with source n. [C) the place that something comes from
Rivals are not only racing to launch new products but Some potential sources of conflict at work are obvious.
also cutting prices.
specialise v. to study only one subject or do only one
running v. managing or controlling a business, organisation, activity
etc. He specialises in traditional designs.
The job involves being in charge of people and running
the organisation. spend v. to use time doing something
What types of company spend a lot of time on research
salary n. [C) the pay you receive from the organisation you and development?
work for
It's the percentage of their salary that each John Lewis stable adj. not likely to move o r change
employee takes home as that year's bonus. The economy is stable following the problems of the past
two years.
sales n. [U} the total number of products that are sold
during a particular period of time staff n. [U} the people who work for an organisation
Overall, sales revenue was 35 % below target. More and more staff are taking medicine because they
feel highly stressed at work.
salesperson n. [C) someone whose job is to sell things for a
company strategy n. [C) a set of plans to achieve something
It questioned sales professionals on what they considered Our strategy is to make sure as many of our products as
to be the most important qualities for a salesperson. possible are new.

say n. [C) singular If you have a say in something, you can stressful adj. making you worried and unable to relax
give your opinion about it and help decide it. Which of the situations is the most stressful for you?
Its employees - or partners - have a say in how it is run.
summarise v. to give only the main information about
segment n. [C) one of the parts that something is divided into something without all the details
Which market segment is the product aimed at in OK, let's summarise.
your country?
superior n. [C) someone who has a higher position than
sell v. to be bought by people you at work
The boots sold well. Use charm with your superiors.

serve v. If you serve food or drink, you give it to people. supply v. to provide people with something that they need
It's served with rice. Cisco Systems is an American company which supplies
Internet equipment.
set up phr.v. to start a company o r organisation
The year-o/d decided to set up an Internet business. suppose v. to think that something is probably true
I suppose we could do that.
share n. [C) a part of something which each person in a
group has received survey n. [C) a set of questions that you ask a lot of people
Among UK supermarkets, Tesco has the highest market in order to find out about their opinions
share. The survey was carried out for Pareto Law, a recruitment
and training company.
sharply adv. suddenly and by a large amount
Sales have fallen sharply in the last three years. target v. to try to sell a product o r give information about
something to a particular group of people
shrink v. to become smaller Many consumer-goods multinationals have recently
In Ireland, the economy is shrinking, and business owners decided to target smaller cities and less wealthy
are worried about how they will keep their business alive. consumers.

side n. [C) one person, group or team in a fight, sport or target n. [C) an amount or level that you are trying to
negotiation achieve
He let the other side have everything they wanted in the Did they meet their sales targets?
negotiation.
test v. to use something to find out whether it works
sight n. [C) places that are interesting to see, and which All Cosio products are tested before shipping.
many people visit
I'd love to see some of the sights. tip n. [C) an additional amount of money that you give
to someone who has done a job for you as a way of
skill n. [C) an ability to do something well, especially thanking them
because you have practised it Leave a tip.
What qualities and skills should a good manager have?


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GLOSSARY

top adj. best or most successful


The top five companies receive a badge from the
Foundation.

trend n. [C) the way that a situation is changing or


developing
What are the trends in your country?

turn n. [C) the time when you can or should do something,


used when different people do something at different
times
At a formal meeting, each person should speak in turn.

turn down phr.v. to say 'no' when someone offers you


something
As we had another engagement, we had to turn down
their invitation.

turnover n. [C) the amount of business done during a


particular period
The amount ofmoney a company receives from sales in a
particular period is called its turnover.

unemployment n. [U}when people do not have jobs, or the


number of people who d o not have jobs
The unemployment rate is %.

value for money used to say that something is worth what


you pay for it or not what you pay for it
It's great value for money.

venue n. [C) a place where a public event takes place


The marketing team sent out a questionnaire to find out
what type of venue the participants preferred.

voice mail n. [U} a system that records telephone calls so


that you can listen to them later
I'm sorry, there's no answer. I can transfer you to
his;her voice mail.

waste of time not worth the time that you use because
there is little or no result
Making lists of things to do is a waste of time.

wholesaler n. [C) a person or company that buys things in


large quantities and sells them to shops
Suppliers often sell large quantities ofgoods
to wholesalers.

Wifi n. [U} a way of connecting computers and other


electronic equipment to a computer network using
radio signals instead of wires
I go to places that have Wi-Fi.

workaholic n. [C) someone who spends all their time


working
Why do people become workaholics?

working adj. relating to work


It was an ordinary working day.

workload n. [C) the amount of work that a person has to do


My workload keeps increasing.

worth be interesting or useful to do


I think it's a good idea. It's well worth trying.


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