interactive voice response software
Konceptwise Digital Media Private Limited. Other technologies include using text-to-speech TTS to speak complex and dynamic information, such as e-mails, news reports or weather information. Sprinklr Champions. With improvements in technology, systems could use speaker-independent voice recognition [4] of a limited vocabulary instead of requiring the person to use DTMF signaling. But with the advent of new technologies like Interactive Voice Response systems and the increasing prevalence of online support resources, such as FAQs or live chat options on a company website, customers can rely less on these personal interactions and more on self-service.
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